Frequently Asked Questions

Our service fees start starts from $59 for appliance repair and starts from $79 for HVAC. Each visit includes diagnostic time. We go over everything we find and give you a clear estimate before starting any repair. This fee covers the technician's time and includes 1 hour of diagnostic work. After diagnosing, we go over everything we found and give you a clear verbal estimate before starting.

We use HouseCall Pro to send digital estimates and invoices. After diagnosing your issue, you'll receive a clear, itemized estimate on your phone or email. Once you approve it, we proceed. After the job, your invoice is sent the same way — clean, digital, and easy to review.

We offer same-day service when availability allows. Emergency situations like a winter furnace outage or a refrigerator not cooling are prioritized. Call (773) 558-3332 and we will check our schedule and get to you as quickly as possible.

We accept Cash, Check, all major Credit Cards, Square, and Zelle. Payment is collected after the job is completed and you've received your digital invoice.

Yes. SAVA is EPA Section 608 Certified for refrigerant handling and fully covered with general liability insurance. Our technicians are experienced on all major HVAC and appliance brands.

Yes. We stand behind our work with a warranty on both parts and labor. The specific duration depends on the repair type and parts used — your technician will explain this in the estimate.

Yes. In addition to repair, we install new AC systems, furnaces, and heating systems throughout Chicago and suburbs. We help you choose the right unit, provide a detailed quote, and handle the full installation. Call (773) 558-3332 to schedule an on-site estimate.

The most common causes: low refrigerant or Freon leak, dirty air filter, frozen evaporator coil, failed capacitor, or dirty condenser coils outside. Check your filter first. If clean, call us — most AC problems require a professional diagnosis.

If a repair costs more than half the price of a new unit and the system is over 10 years old, replacement is often the more cost-effective choice. AC units typically last 12–15 years; furnaces 15–20 years. We'll give you an honest assessment with the pros and cons of each option.

First check the plug and temperature settings. Then vacuum the condenser coils on the back or bottom — dirty coils are a very common cause of poor cooling. Also check that nothing is blocking the internal vents. If those steps don't help, call us — it may be a failing fan or compressor component.

The most common cause is a clogged dryer vent — lint buildup restricts airflow and causes the thermal fuse to blow. Check that your vent is clear all the way to the outside. If it's clear, the problem is likely a blown thermal fuse, heating element, or gas igniter issue.

Once per year, ideally in spring before cooling season. Annual maintenance includes cleaning coils, checking refrigerant, inspecting electrical components, and testing overall performance. Regular maintenance extends system life significantly.

We serve Chicago and all surrounding suburbs including Niles, Skokie, Park Ridge, Evanston, Glenview, Norridge, Palatine, Wheeling, Schaumburg, Des Plaines, Wilmette, Winnetka, Arlington Heights, Harwood Heights, Rosemont, Schiller Park, Franklin Park, River Grove, Elmwood Park, Lincolnwood, and more.